While providing premium and luxury service, Luxy gives priority to the safety of our users. There are certain steps that all users should take to ensure your safety while using Luxy.

Keep your information private

Do not send money – They are likely scammers. Never share your financial information such as you social security number, credit card number or bank information to people you do not know. Don't send money to strangers or to someone who claims to be in an emergency and report it to us immediately.

Never include your last name, home address, phone number, place of work, e-mail address or any other identifying information in your profile. Stop communicating with anyone who pressures you for personal or financial information or attempts in any way to trick you into revealing it and report it to us immediately.

Fraud & Scam Awareness:

Beware of fake profiles, fake pictures, request for money, people claiming to be "out of the country" and in need of financial assistance, hardship stories and stories that simply don't add up, odd messages that could be templates, travel plans and scanned visas, quickly asking to talk or chat on an outside email or messaging service, vanishing mysteriously from the site, then reappearing under a different name.

Report suspicious users:

1.Anyone that seems to be under the age of 18

2.Fake profiles

3.Sending offensive messages

4.Intending to sell products or services

5.Asking you for money or donations

6.offering you a job opportunity

7.directing you to other websites or a pornographic site

8.Behaving inappropriately after meeting in person

Meet in Person

Although first meetings are new and exciting, be alert and always take adequate precautions and follow these tips to ensure your safety:

Get to know others enough before meeting in person

Get to know somebody through messaging before deciding to meet in person. We don't verify criminal background of our users. Thus, it is your responsibility to ensure that any relationship you have with one of our users is legal and remain cautious.

Choose public areas

Common sense (and all the experts) suggests that your first meeting should be in a public setting with many people around and avoid meeting in a private or remote area.

Inform your family or a friend of your decision

If you choose to have a face-to-face meeting with another user, always tell someone in your family or a friend where you are going and when you will return. You'd better arrange to contact a friend when the date is over.

Keep your cell phone on

It is necessary to keep your phone open in case of any emergences.

Drive yourself to and from the first meeting

Take your own transportation to get to and from the date. Do not allow the other person you meet to pick you up at your home or place of work.

All in all, do use good judgment and common sense. We care about the safety and security of our users. We hope these guidelines will help to make your Luxy experience a success, and that you will find your soulmate here., Please feel free to contact us if you have any questions at support@onluxy.com


The Luxy Team