How can we help you?
Get help with your account, purchases, and more.
iOS
1. Open Settings, and then tap iTunes & App Store.
2. Tap your Apple ID at the top.
3. Tap View Apple ID and sign in if prompted.
4. Tap Subscriptions.
5. Find and tap the subscription you would like to cancel. ...
6. Choose Cancel Subscription (iOS 10) or turn off Automatic Renewal.
Android
1. Open the Google Play app .
2. At the top right, tap the profile icon.
3. Tap Payments & subscriptions. Subscriptions.
4. Select the subscription you want to cancel.
5. Tap Cancel subscription.
6. Follow the instructions.
Web / PayPal
1. Click the Settings icon next to "Log out."
2. Click the Payments tab, then click Manage automatic payments under "Automatic payments."
3. Select the payment you'd like to cancel, then click Cancel. An automatic payment can be canceled up until the day before the next scheduled payment in order for you not to be charged.
You can also contact our in-app support team or email us at support@onluxy.com for more help.