How can we help you?
Get help with your account, purchases, and more.
- I swiped left on a profile by mistake, what can I do?
- I'm seeing profiles I've already tapped through
- I can’t access Who Likes Me.
- One or more of my matches have disappeared.
- My messages have disappeared.
- I can’t send Messages to others.
- I received a notification saying that I got a new message, while there’s nothing new.
I received a notification saying that I got a new message, while there’s nothing new.
Please restart the app to see if they show up on your screen. If you still cannot find them, please contact the Luxy support team for help.
Was this answer helpful?
© Copyright Luxy 2014 - 2025. All rights reserved.