Understanding Account Safety for Users Registering with Email Addresses

Updated on March 24, 2025

At Luxy, the security of you and your data is our priority. We have observed that professional fraudsters are attempting to seize control of accounts using stolen email addresses and passwords obtained from data breaches on other platforms. Because many individuals reuse the same credentials across multiple websites, a compromise on one app, website or platform can compromise their accounts elsewhere, including Luxy.

How Scammers Try to Access Your Luxy Account

Scammers obtain email addresses and passwords from leaked or hacked data from other platforms. Your data is safe on Luxy, and we securely story it.

They then attempt to log into other websites or apps, using these exact same credentials again.

Luxy employs security measures to detect these attempts. If a suspicious login is detected (such as a login from a new device or suspicious IP address), Luxy will send you an email to verify if you authorized that login. This helps prevent unauthorized access to your account.

What You Need To Do To Protect Yourself

1. Check if your email has been compromised:

Visit https://haveibeenpwned.com and enter your email address to see if it has been involved in any data breaches. If it has, change your password immediately on all affected websites.

2. Change your password on Luxy, if necessary:

Go to the ‘More’ page -> Settings -> and ‘Log Out’ of your account. Then, click ‘Forgot Password’ on the login screen.

You will receive an email or SMS text message with either further instructions, a link or code to change your password.

3. Use strong, unique passwords:

Never reuse passwords across different websites. Use a password manager to generate and securely store strong, unique passwords for each account.

4. Be cautious of suspicious emails and links:

Prevent account theft by never clicking on links or open attachments from unknown senders. If you receive an email claiming to be from a service you use, check its legitimacy before sharing personal login information and passwords. If you are unsure, contact customer service first to evaluate its authenticity.

5. Review and monitor your Luxy account activity:

Regularly check your Luxy account for any unusual activity. For example, your conversation or like lists. If you notice anything suspicious, contact Luxy support immediately.

By paying attention to these risks and securing your accounts, you can significantly reduce the risk of them being compromised by scammers. Remember, your online safety is your responsibility. Stay vigilant and proactive in protecting your account credentials.