What data is being processed for the profile picture verification?

Updated on August 29, 2024

Luxy collects a real-time selfie picture to verify your authenticity and congruence with your photos uploaded to your profile. Sometimes, we additionally collect at the same time (less than 3 seconds) a video selfie.

You can take a voluntary profile picture verification on Luxy. This verification picture or video selfie won’t be shown publicly on Luxy but is used to determine if the profile pictures you are using are real. Luxy might further ask for mandatory profile picture verification if we determine your profile as high-risk or if the profile is involved in suspicious activities.

During the profile picture verification check, Luxy scans your face and processes face geometry data which might be considered biometric data or biometric information in some jurisdictions.

Visit our Privacy Policy to find out more about Luxy’s data collection and processing practices.

What is the purpose of the profile picture verification?

This process helps us confirm that the verification picture or video was taken by a real person, and that it has not been manipulated or altered. The purpose of the profile picture verification process is for verification and security purposes, namely to verify your profile images in order to keep our community safe from fake profiles and possible dangerous activity. To execute the profile picture verification process, we process your facial geometry information and screenshots via our server.  

Do I have to use the profile picture verification feature?

Luxy only processes face geometry information with your consent. If you don’t want your picture or video selfie to be processed by us, you should not use the profile picture verification feature.
However, failing to use the profile verification feature may result in your inability to access or use Luxy’s services.

What third parties may have access to the profile picture verification data?

Luxy may use service providers in connection with the profile picture verification process. When you consent to the use of the profile picture verification feature, you acknowledge and agree that Luxy may share biometric data or biometric information with its service providers for verification and security purposes.

How long is the data from the profile picture verification retained?

Biometric data or biometric information is only created and retained with your consent for the duration of the profile picture verification process. Profile picture verification may take up to 30 days. This is the case when our system cannot verify the information automatically but Luxy staff has to manually review and verify it. Once your photo verification and security assessment are complete, the biometric data or biometric information is deleted.
When Luxy deletes the biometric data or biometric information following the completion of the profile picture verification process, it is permanently deleted from our systems and can no longer be retrieved.

Where can I learn more?

To find out more about Luxy’s data collection and processing practices, please visit our Privacy Policy.