Luxy maintains strict security safeguards to protect your account, such as automatically sending an alert if we detect a sign-in from a new or unfamiliar device. If you receive an unexpected login alert or suspect unauthorized access to your profile, please take the following steps immediately:

Reset your password right away: If you still have access, update your password immediately within your account settings using a strong, unique password.

Secure linked accounts: If your Luxy account is connected to an external email address, Apple ID, or Facebook, ensure those accounts are secure and update their login credentials as well.

Review profile details: Check your personal details, photos, and subscription settings to verify that no changes were made without your permission.

Contact Luxy Support: If you are locked out of your account or notice unauthorized changes, contact our Support Team immediately so we can freeze your profile, verify your identity, and help restore your access.